Below you will see an example of what your online store policies might look like. This can be modified to suit your exact needs.

Return Policy
We offer a 30-day refund policy on all products. Shipping charges will not be refunded, except in cases that arise from our mistakes.

Please contact us before returning any parts to request an RMA (return merchandise authorization) number. You may contact us by email at sales@iccart.com or you can contact us by phone at 1.801.789.3722.

At the time you receive your RMA number you will also be given the correct address to use for return shipping.

Please write your RMA number in large print on the outside of the returned package along with a copy of your original invoice.

Note: All returns are subject to a 15% restocking fee. Parts returned within 30 days from the invoice date are eligible for a refund. Refunds will be given on parts only, not shipping. All parts must be returned in the original package, cannot have been damaged or installed and must be in original condition. All returned parts must be sent freight prepaid.

Privacy
We will never sell or give your personal information to an individual or company for the purpose of marketing or advertising.

Shipping Policies:
All products are shipped F.O.B. City, State U.P.S. or Federal Express unless otherwise specified. Shipping costs are determined by weight and size of product.

In cases where orders are placed that include multiple items, some items may be shipped separately.

Although most products are in stock and will ship on the same or next day from when order is placed, please allow 2 to 10 business days for processing plus shipping time. If products are backordered, you will be notified.