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Below you will see an example of what your
online store policies might look like. This
can be modified to suit your exact needs.
Return
Policy
We offer a 30-day refund policy on all products.
Shipping charges will not be refunded, except
in cases that arise from our mistakes.
Please contact us before returning any parts
to request an RMA (return merchandise authorization)
number. You may contact us by email at sales@iccart.com
or you can contact us by phone at 1.801.789.3722.
At the time you receive your RMA number
you will also be given the correct address
to use for return shipping.
Please write your RMA number in large print
on the outside of the returned package along
with a copy of your original invoice.
Note: All returns are subject to
a 15% restocking fee. Parts returned within
30 days from the invoice date are eligible
for a refund. Refunds will be given on parts
only, not shipping. All parts must be returned
in the original package, cannot have been
damaged or installed and must be in original
condition. All returned parts must be sent
freight prepaid.
Privacy
We will never sell or give your personal
information to an individual or company
for the purpose of marketing or advertising.
Shipping
Policies:
All products are shipped F.O.B. City, State
U.P.S. or Federal Express unless otherwise
specified. Shipping costs are determined
by weight and size of product.
In
cases where orders are placed that include
multiple items, some items may be shipped
separately.
Although
most products are in stock and will ship
on the same or next day from when order
is placed, please allow 2 to 10 business
days for processing plus shipping time.
If products are backordered, you will be
notified.
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